Head of IT Infrastructure & Operations
in an exciting and varied shaper role
(Ref.Nr.:4319)
Mattighofen
The opportunities are endless when you are fearless
To ensure that not only our motorcycles, but also our business processes are READY TO RACE, we are stepping on the gas in the area of IT Infrastructure & Operations as well.
As Head of Infrastructure & Operations, you hold overall responsibility for a stable, secure, and future-proof IT operation at KTM. You lead several teams with different operational focuses and actively shape the further development of our IT services, operating models, and partner landscape. In addition to a “state-of-the-art” technological orientation, your focus is on the continuous development of the organization, processes, and people. In your role, you act as a strategic sparring partner for IT management and relevant business stakeholders, ensuring a reliable and high-performing IT operation.
THE TASKS AWAITING YOU
- Overall responsibility for IT Infrastructure & Operations, including ensuring a stable, secure, and high-performing IT environment
- Leadership, development, and prioritization of multiple teams with a total of approx. 25–30 employees (including operational units such as SD and DWS)
- Definition, management, and continuous improvement of operating models, processes, and organizational structures within the infrastructure and operations environment
- Responsibility for KPI and SLA management, as well as continuous optimization of quality, cost, and performance in IT operations
- Vendor and contract management for external service providers, including governance, escalation handling, and performance monitoring
- Budget responsibility for IT Infrastructure & Operations topics, ensuring efficient use of resources
- Close alignment and strategic sparring with Vice Presidents, Heads of Departments, and internal customers
- Active contribution to shaping the IT strategy and implementing company-wide IT and security standards
HOW YOU CAN INSPIRE US
- Completed education with a focus on IT, IT management, business informatics, or a comparable qualification
- Several years of professional and leadership experience in IT Infrastructure and/or Operations
- Solid experience in managing operational IT units, service providers, and complex IT operating structures
- Experience with KPI, SLA, and provider management, as well as budget and contract responsibility
- Ability to make clear decisions even in complex or uncertain situations and consistently follow through
- Strong communication and organizational skills, along with strategic thinking capabilities
- Proactive and structured way of working, combined with strong social and intercultural competence
- Passion for modern IT organizations, team development, and sustainable operating models
WHAT YOU CAN LOOK FORWARD TO
- The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers
- The possibility to work partly from home office
- Attractive social benefits and interesting training and development opportunities, as well as a unique corporate culture characterized by collegiality and team spirit
- An attractive and performance-related salary, depending on qualifications and professional experience from € 81.500 gross per year (overpayment possible)
Benefits
for employees
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ANY QUESTIONS?
Here you will find answers to frequently asked questions: FAQ
Application process:
Two-stage with personal interviews (department and HR), as well as a brief introduction to the team during the second interview
Are you interested in working in a dynamic and motivated team? If so, we look forward to your informative online application (curriculum vitae, cover letter as well as relevant references)!
